Looking for a Ticket System

I am in search of a ticket system that can support different company/brands.

Anyone have something they really like?

What are you looking to do exactly? Manage ticketing systems for different brands or provide support to different brands ?

You mean a helpdesk that will support different companies?

@IRJ @dafyre Yes, I want to be able to support Company A and Company B.

Check out Zammad. It will do multiple companies and subdomains.

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Thanks! Also, Welcome! @coliver :slight_smile:

Wow, I love this UI…

https://zammad.org/screenshots

Dashboard

Ticket Zoom

Ticket Zoom (with text module)

User Profile

Organization Profile

Chat Designer (with Preview)

Shortcuts

Dashboard (initial)

Login

Yeah, I’ve got Zammad running for my company/just me at the moment. It’s really nice. They have a bit to go as far as usability but otherwise it’s a really good tool. Definitely more modern looking then Request Tracker or osTicket.

Hosted or Self Hosted?

Self Hosted.

That seems like the way to go :slight_smile:

Just make sure to go with a real provider if you are cloud hosting

Interesting. We should do a list here if known good providers :slight_smile: - I’ll start one in a bit :slight_smile:

I got a Zammad install set up just to play around with, and I am super impressed.

Will be doing a production installation shortly! :grinning:

Thanks @coliver

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Don’t forget to script it. Automate all things!

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